We know that keeping your monitoring equipment updated can feel like a chore. Firmware updates, battery changes—these things take time. That’s why we’re excited to introduce a special mail-in refresh service to help keep your neatMon equipment in peak condition!

Why Refresh Your Equipment?

Our latest firmware updates bring a host of new features and improvements:

• Over-the-Air (OTA) Updates: The latest firmware now supports OTA firmware and configuration updates, making future upgrades quicker and easier—without having to send your equipment in again.

• Enhanced Cellular Performance: Improved handling of poor cellular conditions means more reliable data transmission, even in challenging environments.

• Increased Storage: Expanded storage allocations ensure your monitoring nodes can store more data, reducing the risk of data loss and improving overall data quality.

• Better Performance: We’ve fine-tuned system performance to make your monitoring nodes faster and more responsive.

Regular updates improve functionality and extend the lifespan of your devices, helping you get the most out of your investment.

Why Upgrade Now?

Save a drive out, and get your equipment serviced before the rainy season when it is difficult to reach equipment!

With fall upon us and harvest in full swing, now is the perfect time to upgrade. Many of you may already be removing equipment from the field, making it easier to send it in for servicing. Preparing your equipment now ensures you’ll have the latest firmware installed for the upcoming winter. Our latest updates are designed to provide the most robust handling of long winter conditions, giving you peace of mind through the colder months.

Special Offer: Mail-In Refresh Service

To make this process as easy as possible, we’re offering a mail-in service that includes:

• Firmware Updates: Send us your neatMon equipment, and our team will update it with the latest firmware to boost performance, unlock new features, and enable future OTA updates.

• Battery Replacement: As part of the refresh, we offer a battery replacement, ensuring uninterrupted performance.

• Simple Process: Package your equipment and send it our way! (Please note: shipping costs are covered by you.)

How to Get Started

• Contact Us: Reach out to our customer support team to register for the mail-in refresh service. We’ll send you detailed shipping instructions.

• Ship Your Equipment: Package your devices securely and send them to us following the provided instructions.

• Sit Back and Relax: We’ll handle the evaluation, updates, and any necessary battery replacements to ensure your equipment is optimized.

Stay Updated and Stress-Free

Don’t let maintenance slow you down—our mail-in refresh service makes it easy to keep your neatMon equipment running at its best, with all the latest features.

To get started or if you have any questions, reach out to our support team today. We’re here to assist you every step of the way!

Thank you for being a valued part of the neatMon community. We look forward to helping you upgrade your monitoring experience!

Please contact us to find out more about the mail-in service for neatMon Automated Monitoring Nodes